10-22-2018
07:02
- last edited on
10-23-2018
04:39
by
MarreFitbit
10-22-2018
07:02
- last edited on
10-23-2018
04:39
by
MarreFitbit
Ionic no longer will wake when i raise my arm. It used to have a setting when you swiped right to toggle between manual and automatic but that is gone. Nothing happens when you swipe and i cant find anywhere else it could be
Moderator edit: updated subject for clarity
10-23-2018 04:44 - edited 10-23-2018 04:44
10-23-2018 04:44 - edited 10-23-2018 04:44
Hey there @meberose, thanks for stopping by! To access music controls, use Fitbit Pay, turn on or turn off notifications, or change your screen wake setting, press and hold the back button. Swipe left to access the quick settings screen (Screen Wake).
If after following those steps you're still missing the Screen Wake settings or this feature is not working as it should, I'd recommend restarting your Ionic by following these steps:
I'll be around if you need further assistance!
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01-14-2019 15:29
01-14-2019 15:29
Thanks, worked for me to turn screen wake back to auto!