Screen remain 0%

[Sivlz]

After I charged my ionic then i wear it as usual before I sleep. The next morning the screen show 0%. I charge it as usual but it keep the same things(0%). 

Please help me find a solution to fix this problem. Just used around 2 months.

[WendyB]

Please clean the contacts
http://help.fitbit.com/articles/en_US/Help_article/My-tracker-s-battery-isn-t-charging/?q=not+chargi...

Then Do a Restart
http://help.fitbit.com/articles/en_US/Help_article/1186/?q=restart&l=en_US&fs=Search&pn=1

Also See this thread for charging best practices. If you are not charging it correctly you could be damaging the battery
https://community.fitbit.com/t5/Charge/Fitbit-charge-battery-problems/m-p/1323307#M53291

http://help.fitbit.com/articles/en_US/Help_article/1799

If that does not help contact support
http://help.fitbit.com/?cu=1

[Sivlz]

Thank you, Madam. I will try the solution.