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Screen repeatedly showing 'unlock on your phone'

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‎11-29-2019 01:56

‎11-29-2019 01:56

I am unable to navigate on the watch screen as I keeo getting the 'unlock with your phone' message. I have tried uninstalling and re-installing the app, to no avail. please assist.

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‎11-29-2019 06:01

‎11-29-2019 06:01

This normally happens when the wrong PIN number is entered too many times. Instructions for unlocking with your phone can be found in this help file: https://help.fitbit.com/articles/en_US/Help_article/2250

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