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Set up on new Ionic

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‎09-07-2018 07:38

‎09-07-2018 07:38

Just got my Ionic in the mail 9/6/18 and had nothing but trouble with setting it up. Talk about disheartening. I'm now afraid to update or sync anything for fear of having to start this process all over. Does anyone know if any updates have been made since the last firmware update? Again, I'm a late buyer of this product, bugs should have been worked out after a year of release.

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‎09-08-2018 00:12

‎09-08-2018 00:12

What phone are you trying to set it up with?

Have a look at  THIS Help Article on troubleshooting set up. Let us know how you go.

Community Council Member

Helen | Western Australia

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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‎09-19-2018 07:56

In response to NellyG

‎09-19-2018 07:56

My phone is an Android ZTE Max. I've got it somewhat working but it still says it can't find my fitbit, making me daily turn off my Bluetooth and back on again, or I have to make sure that I have my fitbit plugged in before I do any updates, even if I'm at 100% battery.

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