06-20-2018 02:39
06-20-2018 02:39
So when I share my workout on social media my new stats from the Ionic is different from what I got from my Surge. Is there a way to change this? Not looking for a pace when I'm doing a jump rope workout.Ionic stats
Surge stats
06-22-2018 16:03
06-22-2018 16:03
It's great to see your participation on the Forums @SunsetRunner. I appreciate the screenshot that you've attached and the details you've mentioned as well as those help to determine what's happening with the data you're getting.
I've already passed this along to my team and they will look into this. Once, I have any information I'll let you know.
Your patience while this is being looked up is appreciated.
Want to get more active? Visit Get Moving in the Lifestyle Discussion Forum.
06-28-2018 02:35
07-26-2018 05:25 - edited 07-27-2018 02:49
07-26-2018 05:25 - edited 07-27-2018 02:49
@SilviaFitbit anything new?
07-28-2018 09:35
07-28-2018 09:35
Hey there @SunsetRunner! Thanks for getting back. I've shared this with my team and they are already investigating it. However, at the moment I don't have any updates rest assure that my team is aware of this and looking into this issue. As soon as I have more information, I'll make sure to post it here.
Your patience and understanding is appreciated.
Want to get more active? Visit Get Moving in the Lifestyle Discussion Forum.
07-30-2018 02:35
07-30-2018 02:35
No problem.
09-17-2018 09:10
09-17-2018 09:10
It also happens in weight lifting...
09-17-2018 11:08
09-17-2018 11:08
Thank you for getting back @SunsetRunner! I appreciate that you've shared that's it's also happening on weight lifting exercises.
I'll make sure to share this information with my team. Hope I can continue seeing you around.
Want to get more active? Visit Get Moving in the Lifestyle Discussion Forum.
12-20-2018 23:55
12-20-2018 23:55
Not going to be fixed is it...