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Sleep Phases are no longer free.

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‎10-23-2019 08:35

‎10-23-2019 08:35

Wow, for the last five days I was no longer getting my sleep breakdown of REM, Deep, and Light stages, and was thinking my tracker was too tight or too loose, or that something was wrong with my Ionic, and then it just hit me like a ton of bricks: Fitbit is now charging extra for a service we used to get for free. Unbelievable!!!

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‎10-23-2019 11:49

‎10-23-2019 11:49

I believe what was free before continues to be free. The sleep stages should still be outside of Premium. What Premium does is take the sleep stages, HR during sleep and sleep time to calculate a Sleep Score and provide insights into improving sleep.

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Community Council Member

Warren | Cincinnati, OH

Versa Lite, Ionic, Charge3, Inspire HR, Blaze(retired), Alta( retired),- Pixel 3

Take a look at the Fitbit help site for further assistance and information.

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‎10-23-2019 11:52

‎10-23-2019 11:52

Hi @fitnfiftyone welcome to the forums.  If you look at this article sleep stages you can see that sleep stages are still part of the free Fitbit features.  If your app is not showing them then refer to this page sleep help for help.

 

Any other questions let me know

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