Sleep and other stats not showing on the app

[RichMW]

Last week my Sleep stats stopped showing up on my Ionic app.

and also not displaying on my Ionic device.

When I synch the device, it says Synch complete, but all that shows

is Weight, and heart rate.

How do I get Sleep to show on the app and on device.?

Thank you

Moderator Edit: Clarified subject

[SilviaFitbit]

@RichMW Welcome back to the Fitbit Community. Thanks for getting in touch about this. 

I appreciate the details mentioned. It's pretty weird that even though your Ionic is syncing to your account, your sleep and other data isn't showing. 

It could be related to the tiles that are shown in your Fitbit app, please do the following to add them: 

1. On the Today tab, tap Edit.
2. To add a stat tile, swipe down and find the stat you want to add > tap Add. To hide a stat tile, tap the X icon on the stat you want to remove.
3. Tap Done.

Let me know how the troubleshooting goes. I'll be around if you have any additional questions. 

[Flowerkite]

I tried that but sleep option isn't on the list for me to add it.

[SilviaFitbit]

@Flowerkite A warm welcome to the Fitbit Community. Thanks for letting me know that you tried the troubleshooting posted above. 

Since the sleep tile isn't an option for you to add please make sure that your Fitbit is set up to your account, this will let you add and remove the available tiles. 

Let me know how the troubleshooting goes. I'll be around if you have any additional questions! 

[DeadSailor]

---

@SilviaFitbit wrote:

@Flowerkite A warm welcome to the Fitbit Community. Thanks for letting me know that you tried the troubleshooting posted above. 

Since the sleep tile isn't an option for you to add please make sure that your Fitbit is set up to your account, this will let you add and remove the available tiles. 

Let me know how the troubleshooting goes. I'll be around if you have any additional questions! 

---

Thank you for this post. Good luck.

Moderator Edit: Word choice