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Sleep tracker shows same info for past 3 weeks after syncing today

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‎07-30-2018 17:04

‎07-30-2018 17:04

I synced my ionic today and now it shows the same info for several weeks. 

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‎07-30-2018 19:26

‎07-30-2018 19:26

Hello @Nrsfisch and Welcome.  So your Ionic is reporting to "Sleep Insights" the same "exact" data everyday for the past 3 weeks?  Wow, that is strange!  I would suggest that you perform a RESET on your Ionic.  This is done by holding down the LEFT and Bottom RIGHT buttons simultaneously and holding them down until the Fitbit Icon appears and then releasing.  Hopefully this will straighten things out.  Please post back and advise, Thanks and Keep on STEPPING!

Community Council Member

Gunny | Richmond, VA (USA)

Ionic Adidas Edition, Versa Special Edition, Aria 2 & Flyer | iPhone & Windows 10

Take a look at the Fitbit Help site for further Assistance & Information.

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