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Sorry, that page is following a different trail.

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‎05-03-2020 19:05

‎05-03-2020 19:05

I am trying to reset my Ionic fitibi because it stopped functioning ( counting walk, etc). The watch tells me to go to fitbit.com/setup but this webpage does not work. It shows me "Sorry, that page is following a different trail. Since it’s unavailable, step over to one of these instead:"

 

I checked in the Fitbit website, there are other links showing same error message. Anyone has a clue when it will get fixed?  

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‎05-03-2020 20:10

‎05-03-2020 20:10

It works for me.

 

P.S. But here is how to restart.  I do not recommend factory reset.

Before posting, re-read to see if it would make sense to someone else not looking at your Fitbit or phone.

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