09-28-2020
18:07
- last edited on
04-10-2022
11:25
by
EdsonFitbit
09-28-2020
18:07
- last edited on
04-10-2022
11:25
by
EdsonFitbit
All working as at 30th September except the Sp02 lagging.. see later post..
Health Metrics has just appeared in my App.
It's only showing graphs for RHR and Sp02. The Sp02 readings are lagging by one day.. The RHR is OK.
When will the other Metrics show up.?
Also, am I waiting for an Ionic Firmware update..?
Moderator edit: updated subject for clarity
12-30-2020 14:43
12-30-2020 14:43
And how can to move this to the Sense forum
12-30-2020 15:50
12-30-2020 15:50
@QuirkyDude No change on my Ionic..
01-27-2021 17:54
01-27-2021 17:54
I'm on Android V3.37 App and today I noticed the Sp02 graph has caught up..
01-27-2021 20:31
01-27-2021 20:31
That's good news. I am on iOS Fitbit 3.36 (1013) and it's still lagging .. Today's Thursday and last night's entry is associated with Wednesday
03-17-2021 21:04
03-17-2021 21:04
I have the same problem with my Sense. The Sp02 graph is lagging one day behind to the Sense. Very curious to know if Fitbit will fix this.
05-04-2021 23:44
05-04-2021 23:44
Has there been any update to resolve this issue? I noted a remark above that it has been resolved for Android users.
05-04-2021 23:55
05-04-2021 23:55
Apologies.. That lasted only a short time.
It's still lagging but the data is there..
05-11-2021 22:09
05-11-2021 22:09
Any fix Fitbit ?
Having the same issue on my sense. Spo2 graph in heqlthmetrics lags a day behind.
06-02-2021 03:02
06-02-2021 03:02
good news I read today - Thanks Fitbit
Here's what else is new in the OS 5.2 update:
06-17-2021 05:31
06-17-2021 05:31
Latest OS ( Fitbit OS 5.2) update also didn’t fix the issue…😌
07-02-2021 23:59 - edited 07-04-2021 15:21
07-02-2021 23:59 - edited 07-04-2021 15:21
It’s finally fixed..
update 05/07/2021: showed ok only for a day. Now it’s off again..
07-04-2021 15:45
07-04-2021 15:45
The update means you can see in the same day if you swipe to the today app
01-10-2022 14:26
01-10-2022 14:26
This still hasn't been fixed even though it's now 2022!
01-14-2022 11:22
01-14-2022 11:22
01-14-2022 22:52
01-14-2022 22:52
I suspected that may be the problem as I am in Canberra. The mystery is why are all the other metrics ok, with only the SpO2 graph lagging by a day? It should be easy to fix if the other graphs all include the current day!
01-15-2022 17:27
01-15-2022 17:27
04-10-2022 05:05
04-10-2022 05:05
So i had this issue for a month now, and it took me around 10 minutes to understand the problem. Looks like no one got around in 2 years to fix this. 😄
I like to check sleep when i have just woke up and still in bed. When you synchronise your sleep - spo2 is still running in background (red light on your watch is still on). It is still on because you have not moved and it possibly assumes you are still sleeping. So it does not show up in todays result because it is still running. Get out of bed and try to move your arm around, fit bit then turns of spo2 tracking and when you now synchronise again - spo2 will show up with your todays result.
I would say this is Fitbit programming issue. If we are awake and we synchronise our sleep data, fit bit should automatically turn off spo2 tracking. Obviously we are not sleeping anymore if we synchronise our watch right? So fix this.
My wife does not have this issue because she is always already out of bed when synchronising.
So there you go. Check the red light, if it still runs, walk around or do something till it goes out, then synchronise again.
For solving this issue without Fitbit help, they owe me one new Fitbit device for this. Have a nice day.
04-10-2022 11:24
04-10-2022 11:24
Hello everybody, thank you for visiting the Fitbit Community.
Currently, there is a voluntary Safety Recall of Fitbit Ionic Smartwatches.
For more information, please visit this thread.
I am going to close this thread since it is too old, but if there is anything else we can help you with, please don't hesitate to start a new topic.
Have a nice day.
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