Community Moderator Alumni are previous members of the Moderation Team, which ensures conversations are friendly, factual, and on-topic. Moderators are here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
@AustinConnell Welcome to the Fitbit Community! Thanks for reporting the situation you are experiencing with Ionic and your step goal.
This is very strange. Were you wearing your watch? If you were, what kind of activity were you doing? I have seen something similar happen when driving in bumpy roads or playing the drums.
Your watch will reset itself to zero at midnight. I'd recommend performing a restart on it and checking if this happens again.
Also, you can delete some of the extra steps by manually logging a driving activity.
Try that out and let me know how it goes! 
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Community Moderator Alumni are previous members of the Moderation Team, which ensures conversations are friendly, factual, and on-topic. Moderators are here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
@AustinConnell Thanks for your reply and for providing those details.
By any chance, was there a fan or anything that may have been buzzing or vibrating on the same surface that Ionic was placed on?
Sometimes, this is the reason why it has counted all of those steps. Please don't forget to try the restart steps posted above.
Keep me posted!
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Community Moderator Alumni are previous members of the Moderation Team, which ensures conversations are friendly, factual, and on-topic. Moderators are here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
@AustinConnell Thanks for your reply and for restarting your watch.
Please keep an eye on it and let me know if the same thing happens again. If it does, I will help you out on getting in touch with customer support for further assistance.
Keep me posted!
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