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Steps increase madly while am sleeping and not even wearing my fitbit

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‎06-16-2018 06:24

‎06-16-2018 06:24

Since three days back, my fitbit ionic adidas edition steps count acting creazy as usually I take off my fitbit while I sleeping and in these three days until today when I wake up suddenly I found the number of steps first day 30000 and second day 24000 and yesterday I factory rest my watch and today reading is 6800 but still that not what it should be. Further, I even tried to restart the watch .

Kindly help me, please.

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‎06-17-2018 00:59

‎06-17-2018 00:59

Try restarting the watch several times. If that doesnt fix the problem then you will need to contact Support (link in my signature )

Restart your tracker

Community Council Member

Helen | Western Australia

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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