Steps won't show on the Ionic display

[Bailes]

On my ionic the steps and other points will not show on the watch. Heart rate shows. I get notifications, time and date are correct. But, I have zeroes for all my activities. I have reset the watch, removed the watch and set it back up, and when that didn’t work, I removed the app from phone and set it back up. All yo no avail. What next?

Moderator edit: Subject for clarity 

[HeydyF]

Hey @Bailes, it is great to see new faces around! I appreciate the steps you followed so far to try to fix this issue. Let me ask you this, have you tried to change the clock face on your Ionic? If not, please try to use different clock faces and let me know if the issue persists. 

I'll be around! 

[Bailes]

Yep! After going thru everything again, I tried resetting the clock face! It worked!! Thanks!!
😊

Shannon

[HeydyF]

Sounds great that your Ionic is now showing all the data on it's clock face @Bailes. I appreciate the update. I'm pretty sure that this tip might help other users with the same issue, to solve it. 

If you have further questions or comments, let me know!