help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Stopped syncing and can't see sleep record

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎11-14-2019 18:46 - last edited on ‎11-15-2019 16:44 by

‎11-14-2019 18:46 - last edited on ‎11-15-2019 16:44 by

All of the sudden, my fitbit is not syncing with my ipad to show my sleep for the night before.  It was working on 11Nov 19

 

 

Moderator edit: subject for clarity

Best Answer
0 Votes
1 REPLY 1

‎11-15-2019 16:43 - edited ‎11-15-2019 16:43

‎11-15-2019 16:43 - edited ‎11-15-2019 16:43

Welcome to the Fitbit Community, @Papabob.

 

I appreciate your participation in the Forums and sharing that your watch stopped syncing with your iPad and you're unable to check your sleep record. Syncing difficulty is usually caused by a missing requirement and I recommend following the complete troubleshooting steps from this help article: Why won't my Fitbit device sync? 

 

Let me know if the issue persists, I'll be around. 

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

Best Answer
0 Votes