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Stored music on Ionic playing in mono

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‎07-09-2019 20:22 - last edited on ‎07-10-2019 16:02 by Fitbit Moderator

‎07-09-2019 20:22 - last edited on ‎07-10-2019 16:02 by Fitbit Moderator

Hi all, after setting up both mine and my wife Ionics I transferred some music onto them but both only play back in mono. We both have Bose sports bluetooth ear buds and this only happens when playing directly from the Ionic. Not a big deal as I usually stream on Spotify from my phone, just wondering if anyone else has come across this issue.

Cheers, Greg

 

Moderator edit: Subject for clarity 

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‎07-11-2019 00:19

In response to RicardoFitbit

‎07-11-2019 00:19

Again Ricardo? this was my first post.

Anyway thanks for getting back to me and yes I tried some Sony earbuds today with the same result.

As I stated it's no big deal, I would rather not clog up my Ionic with music files and just keep it lean and fighting fit. After reading some of the problems people have been having with their Ionic's I don't want to upset it as I have an Adidas edition on the way as well, so that will be three in the family plus three Blaze we already have. I should buy shares in the company lol

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‎07-10-2019 16:01

‎07-10-2019 16:01

Hello @gregj1763 it's nice to see you again participating in the Community Forums, thank you for bringing this to my attention.

 

Seems odd that you're listening your stored music in mono instead of stereo. Can you please let me know if the same situation occurs with another audio Bluetooth device? Please try listening the stored music with other headphones and let me know how it goes so I can investigate further. In the meantime I receive your answer, please restart your Ionic to refresh its performance. 

 

Looking forward to your reply, let me know if you have any additional questions. 

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0 Votes

‎07-11-2019 00:19

In response to RicardoFitbit

‎07-11-2019 00:19

Again Ricardo? this was my first post.

Anyway thanks for getting back to me and yes I tried some Sony earbuds today with the same result.

As I stated it's no big deal, I would rather not clog up my Ionic with music files and just keep it lean and fighting fit. After reading some of the problems people have been having with their Ionic's I don't want to upset it as I have an Adidas edition on the way as well, so that will be three in the family plus three Blaze we already have. I should buy shares in the company lol

Best Answer