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Strava app on Ionic not linking accounts

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‎04-01-2020 06:14

‎04-01-2020 06:14

I have linked Fitbit and Strava on http://strava.fitbit.com as well as signing into Strava in the app settings within Fitbit but still the app on the Ionic asks me to "Link Account".

 

I've done this several times as well as removal and re-install etc...

 

I don't get any errors and the Strava app settings show my Strava account details correctly until I exit and re-enter the settings.

 

Any ideas?

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‎04-15-2020 14:11 - last edited on ‎12-03-2024 04:32 by Fitbit Moderator

‎04-15-2020 14:11 - last edited on ‎12-03-2024 04:32 by Fitbit Moderator

@darrenfw Welcome to the Community. Sorry for the delayed reply. 

Thanks for letting me know that you've linked Strava to Fitbit but you're still seeing the message "Link Account". 

I appreciate the troubleshooting tried prior to posting. I would like you to follow the link procedure once again. After linking accounts through the app gallery, restart your Ionic and sync again. 

Let me know the outcome. 

Want to get more active? Visit Get Moving in the Lifestyle Discussion Forum.


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