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Survey from Fitbit

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‎03-22-2019 19:17

‎03-22-2019 19:17

Just a shout out after reading hundreds of experiences that people are reporting that are just as bad or worse than mine.  Decided to vote for a post and was asked to do a survey.  Multiple choice, nothing inflammatory.  But I replied other and that I was not satisfied.  At the end..."Survey could not be submitted".  Way to pad your stats Fitbit.  Class act all the way.... Said no one on these forums.

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6 REPLIES 6

‎03-23-2019 15:01

‎03-23-2019 15:01

Hi @boughtob01, It's great to see your participation in the forums! Sorry for the inconvenience that you had with the Fitbit Survey, it might be that in that moment the survey had some issues due to the server. You can try to do it again, we really appreciate your comments and feedback. I'll pass along the feedback.

 

Thank you in advance.

Want to get more active? ᕙ(˘◡˘)ᕗ Visit Get Moving in the Health & Wellness Forums.

Comparte tus sugerencias e ideas para nuevos dispositivos Fitbit ✍ Sugerencias para Fitbit.

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‎03-24-2019 05:33

In response to YojanaFitbit

‎03-24-2019 05:33

I'm really shocked.  Even more technical difficulties at fitbit...

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‎08-03-2019 21:04

‎08-03-2019 21:04

Fitbit is stupid they don't even help you resolve your problem at all

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0 Votes

‎08-03-2019 21:12

In response to Ellie31

‎08-03-2019 21:12

Hi @Ellie31 

 

You've not posted what your problem is, so it's hard to receive help. So you have an Ionic - what's happening?

Stepping in the U.S.A. since September 2013. Android 14

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‎08-04-2019 00:48

In response to YojanaFitbit

‎08-04-2019 00:48

All these issues is terrible for such a big company please send me the survey and I will complete 

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‎01-24-2020 06:59

‎01-24-2020 06:59

No sense in wasting 6 minutes of your time doing the survey if you can't be honest.    We have told them over and over in these message boards what is important to us but they are not listening.    Most of us will be moving to a different tracking device that provides us our needs.    

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