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Switching off constantly

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I've had my ionic a few weeks now and all of a sudden it has just started switching itself off. This is very annoying. I've had a blaze for a few years and never an issue so upgraded. Not happy at all. Wouldn't mind but battery is 100%

 

Can anyone give me any help on what to do. Is there a reset I can do.

Thanks in advance

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Welcome to the forums!

 

Try a restart. Do it at least 3 times.

Restart
http://help.fitbit.com/articles/en_US/Help_article/1186/?q=restart&l=en_US&fs=Search&pn=1

 

Check out the discussions boards! A lot going on and I'm sure you have some contributions as well!
Hope to see you around!

Community Council Member

Wendy | CA | Moto G6 Android

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Hi I've tried this and nope still keeps switching off.

 

I will try it again and see

 

Thanks

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Nope tried again and it keeps going off

 

Any other suggestions?

 

Thanks in advance 

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