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Syncing and clock error

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‎11-08-2017 10:51

‎11-08-2017 10:51

My ionic is not syncing with my phone. I constantly have to restart it and my phone Bluetooth etc. Have followed all the tips and having same issue over and over. It has just synced now after me trying for hours. Surely I shouldn't have to do This? Also I tried to update my clock and am now left with a clock error. App keeps saying it can't find fitbit. Please help

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‎11-10-2017 09:19

‎11-10-2017 09:19

Hey there @Leannee, it's nice to see you here! Smiley Very Happy Thanks for troubleshooting this syncing issue. Nice way to go! 

 

However, I'd like you to please confirm you've followed all the steps provided in this post. 

 

Give this a go and let me know how it goes! 

Maria | Community Moderator, Fitbit


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