Syncing issues too

[suesaroo22]

I've read the stories on syncing issues with the Ionic and I am at the same point as many.

• Won't connect to Bluetooth or wifi
• Won't download the update
• Deleted and re-added the app
• Turned Bluetooth off and on
• Turned phone off and on
• Deleted all other fitbit devices from app
• Deleted all unused Bluetooth items from phone

I'm trying the process again as I write. I have not had this many issues with syncing and I have used

• One
• Zip
• Flex
• Charge
• Charge 2
• Alta

[suesaroo22]

Update - had to attempt to download the update again via Bluetooth - it's been updating for about 30 minutes now and looks like it is about 40% (according to progress bar). Fingers crossed

[GySgt_Seidell]

Mine updated via Bluetooth just fine, so just make sure you KEEP your Ionic and Phone in close proximity.  You shouldn't have any issues once the Bluetooth connection is underway!

Good Luck and Keep on Stepping!

[suesaroo22]

Looks like it is updated but, I still cannot update the clock face - the message says "some applications are still installing" and, the Ionic face still shows the fitbit logo -

[GySgt_Seidell]

YEAH!!  You won't be able to do anything until the Fitbit Logo is gone from your Ionic, until then it's still either Downloading or Installing.  Be patient, your almost there!

[suesaroo22]

Update - Hasn't synced completely over night and once again the battery is completely dead after 5 hours of charging.

After it originally updated it still wouldn't access clock faces etc.

Frustrating

Trying again

Sent from my iPad

.

[suesaroo22]

Nope another fail - still not done

Sent from my iPad

.

[suesaroo22]

Now I get the error message

FBBluetooth/ErrorDomain error 8