05-31-2019 09:31
05-31-2019 09:31
The Tab falls out constantly on my wristband now I had two I even glued them in with super glue they still fell out now my wristband is all floppy and won’t hold together please send me at least two replacement tabs that lock in the wristband. Thank you I would gladly accept more as it seems the issue is prone to repeat itself
05-31-2019 09:32
05-31-2019 09:32
I have a ionic Fitbit model
05-31-2019 09:37
05-31-2019 09:37
I have rhe Fitbit model ionic
06-02-2019 10:22
06-02-2019 10:22
I have no idea what part of what is being reffered to as a tab?
06-02-2019 14:31
06-02-2019 14:31
I’m having the same problem. Who do you contact to get replacement tabs?
06-02-2019 23:42
06-02-2019 23:42
06-03-2019 00:45
06-03-2019 00:45
06-03-2019 01:01
06-03-2019 01:01
Fitbit tabs fall out constantly I tried gluing them to no avail. now both are lost because the band isn't designed to hold them in securely enough they are too loose in there settings it is a poor design. if it had rubber tabs over the edges a bit then it would hold them in place however there are not rubber flappy tabs over the small metal piece so they always fall out. Please send me as many as you can spare as they become lost easily. see the missing pieces at the bottoms??
06-03-2019 06:13
06-03-2019 06:13
I called customer support and they are sending me a replacement tab (they called it a clasp) at no cost. You my want to do the same.
06-03-2019 08:58
06-03-2019 11:21
06-03-2019 11:21
These tabs may be purchased from fitbit's store.
To contact Fitbit, tap/click on your picture in the top right then contact Fitbit. This may also be found through the below link to help and in the help menu on the app.
However the ionic comes with a different type of clasp