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Tabs keep falling out and become lost

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The Tab falls out constantly on my wristband now I had two I even glued them in with super glue they still fell out now my wristband is all floppy and won’t hold together please send me at least two replacement tabs that lock in the wristband. Thank you I would gladly accept more as it seems the issue is prone to repeat itself 

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I have a ionic Fitbit model 

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I have rhe Fitbit model ionic 

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I have no idea what part of what is being reffered to as a tab? 

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I’m having the same problem. Who do you contact to get replacement tabs?

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the tabs that used to be here See???
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[image: fitbit tab photo.jpg]
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Fitbit tabs fall out constantly I tried gluing them to no avail. now both are lost because the band isn't designed to hold them in securely enough they are too loose in there settings it is a poor design.  if it had rubber tabs over the edges a bit then it would hold them in place however there are not rubber flappy tabs over the small metal  piece so they always fall out. Please send me as many as you can spare as they become lost easily. see the missing pieces at the bottoms??see the missing pieces at the bottoms??

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I called customer support and they are sending me a replacement tab (they called it a clasp) at no cost. You my want to do the same.

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fitbit tab photopng.png

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These tabs may be purchased from fitbit's store.

To contact Fitbit, tap/click on your picture in the top right then contact Fitbit. This may also be found through the below link to help and in the help menu on the app. 

 

However the ionic comes with a different type of clasp Screenshot_20190603-141950_Chrome.jpg

 

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