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The screen does not turn on when I move my wrist.

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I have been using Ionic almost a month. It does work well, but the problem now is the screen does not turn on when I move my wrist. Instead, it turns on if I tap the screen. 

 

How can I make it to turn on when moving my wrist?

 

Thank you. 

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5 REPLIES 5

Check that the auto screen on hasnt accidently changed on the watch (it does happen!). On the watch screen give a long press of the left button to see what the watch setting for Screen Wake. Let us know if that solvesvthe problem.

Community Council Member

Helen | Western Australia

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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I'm having the same problem. Any suggestions would be gratefully received. 

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Just follow the instructions in the post just above yours.

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Then hold  your forearm somewhat to horizontal and rotate the wrist 90°

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It does work well now. Thank you for your help.

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