08-16-2018 17:32
08-16-2018 17:32
I have been using my ionic for 6 months now with same clock face installed when i bought it. And today this message appeared (screenshot below). I have all internet communication enabled and never disabled it. I did not update Ionic until this message appeared. I have purchased my current clock face and if i reinstall it - i will have to repurchase it. Please let me know what can i do to fix this.
I read topics below and i checked all the apps in Fitbit app directory. The only thing i have not done is i have not reinstalled my clock face (which i cannot do).
https://community.fitbit.com/t5/Ionic/Watch-Face-suddenly-not-showing/m-p/2844275#M63606
Answered! Go to the Best Answer.
08-17-2018 08:14 - edited 08-17-2018 08:14
08-17-2018 08:14 - edited 08-17-2018 08:14
I am using the same clock face as you. I have not come across your error message. Try choosing a different clock face and then go and download this clockface again. The watch should give you a code to put in to kiezel pay and the sync the watch and it should show correctly. If not there is a way to contact the developer of the clockface. you shouldn't have to pay again it is only a once time fee.
08-17-2018 06:42 - edited 11-06-2023 04:41
08-17-2018 06:42 - edited 11-06-2023 04:41
It's nice to see you around the forums @loknar! Thanks for taking the time to troubleshoot this on your own and also for checking the Community Forums, nice way to go!
I know you might be afraid to repurchase your Clock Face if you uninstall it. So, for now I wouldn't recommend this until you can get information from the Developer of this Clock Face.
With third party apps, note that Fitbit doesn't own or maintain third party integrations. It's up to the owner of the third party app to implement or update features for their app so in this case is recommendable to contact the third party developer to learn more about future implementations, changes, or permissions.
To contact the developer please open their app on the Fitbit App Gallery, scroll/swipe down and under "App Details" you will find the information.
Let me know if there's anything else I can do for you in the meantime.
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08-17-2018 08:14 - edited 08-17-2018 08:14
08-17-2018 08:14 - edited 08-17-2018 08:14
I am using the same clock face as you. I have not come across your error message. Try choosing a different clock face and then go and download this clockface again. The watch should give you a code to put in to kiezel pay and the sync the watch and it should show correctly. If not there is a way to contact the developer of the clockface. you shouldn't have to pay again it is only a once time fee.
08-17-2018 15:39
08-17-2018 15:39
Thanks, everything went smoothly, it turned out they provided the unlock link, which worked in the same way as the first activation!
03-04-2020 08:32
03-04-2020 08:32
I’ve downloaded checkers takuzu and game golf and all 3 say I need internet permission ? I have fit tac toe and that works?