10-09-2017 04:24
10-09-2017 04:24
My ionic has stopped waking up when I turn my wrist to view the time. I have to push the button on the left to be able to wake up the watch. I don't see any options under settings to turn that feature on or off, am I missing something? Connected to SG7 phone.
Answered! Go to the Best Answer.
05-01-2018 09:04
05-01-2018 09:04
05-01-2018 09:25
05-01-2018 09:25
I have the same problem... I always have to hit the button to see the screen...it used to just activate with the wrist turn... I don't have a setting for "screen wake"?
05-01-2018 09:29
05-01-2018 09:29
ahhh.. there it is! I was swipping the wrong way...Thanks!
05-01-2018 09:50
05-01-2018 09:50
05-03-2018 11:21
05-03-2018 11:21
Awesome it worked!!
05-03-2018 15:38
05-03-2018 15:38
05-04-2018 03:58
05-04-2018 03:58
05-04-2018 05:33
05-04-2018 05:33
I am not sure if this is the right forum to post my issue. I am not able to swipe right from the clock face screen. I had to hold my left button for the "screen wake" settings to show up. I have tried resetting the device and shutting it down. No luck. Is my device defective? I am on 27.32.4.19 firmware version. Appreciate your help.
05-05-2018 12:33
05-05-2018 12:33
Mine was doing the same thing (nothing when swiping right). Try holding the left button instead of just pushing it and it gave me the options i was looking for
05-05-2018 13:07
05-05-2018 13:07
@hroark wrote:I am not sure if this is the right forum to post my issue. I am not able to swipe right from the clock face screen. I had to hold my left button for the "screen wake" settings to show up. I have tried resetting the device and shutting it down. No luck. Is my device defective? I am on 27.32.4.19 firmware version. Appreciate your help.
Nothing wrong with your Ionic. Since the OS 2 Update, that is the way it is supposed to work for the Screen Wake setting--a long push of left button..
05-05-2018 13:15
05-05-2018 13:15
05-05-2018 13:35
05-05-2018 13:35
05-05-2018 14:50
05-05-2018 14:50
As I said before, your Ionic is NOT faulty. There is no right swipe menu now with the OS 2 update. It will be used later for Female Period Tracking. Don't worry and just your tracker.
05-06-2018 03:24
05-06-2018 03:24
With latest update, hold left button for about 1-2 seconds and you should see the option for Screen Wake.
If you see music then swipe to the left.
Hopefully you can find menu
05-08-2018 11:25
05-08-2018 11:25
Fixed it for me! thanks
05-12-2018 10:12 - edited 05-12-2018 10:14
05-12-2018 10:12 - edited 05-12-2018 10:14
My ionic does not wake up when I turn my wrist. When I swipe right, I do have settings. But nothing about 'wake screen' anywhere. VERY annoying to push the button everytime I want to see my heartrate during workout - or just the time!
FOUND IT - hold the left button down - the option comes up.
05-17-2018 14:45
05-17-2018 14:45
On the Fitbit ionic, you have to hold down the left button until the option pops up. There is no swipe to the right.
05-20-2018 18:12
05-20-2018 18:12
Before the update it was. That is why people are still looking for it. We all have had the Fitbit long enough to know it doesn't work that way now. People are referring to what it used to do and now doesn't, and its causing confusion.
05-22-2018 18:03
05-22-2018 18:03
Wh ed n I swipe right from click it does not go to settings for wrist movements
05-22-2018 18:27
05-22-2018 18:27
Jeez, I figured this out months ago, let it rest. Lmao