Turn wrist to wake, stopped working on Ionic

[eadams76]

My ionic has stopped waking up when I turn my wrist to view the time. I have to push the button on the left to be able to wake up the watch.  I don't see any options under settings to turn that feature on or off, am I missing something?  Connected to SG7 phone.

[Bill-V]

Your right.  There is on right swipe.  Left takes you to settings which strangely has nothing (lol although I did find some fun stuff there).  

You need to hold the left button (can be done from any screen).  If you are playing music on your phone it will open the music control for your phone music.  Then right swipe and you get to change

“screen wake” from “manual” to “auto”. 

No music then no swipe required to get to screen, just hold button. 

Also can also turn off notifications here.  

[SantiR]

@Goetz @Chilly_C @TomCan2 @chris0531 @mkely1972 @Pacman84 @Mfrisz @Peterkaren @Woodsie61 @Bill-V Welcome to the Fitbit forums! Thanks for taking the time to share your input, help, workarounds, and experience on this thread regarding the Screen Wake feature of your watch. Also, I'm glad to read that most of you already reported that this is resolved.

If you are still experiencing trouble with the Screen Wake; please do the following in order to sort it out:

• Press and hold the left button on your watch until it vibrates (around 2 seconds); and you will see the Quick Access menu on the screen.
• Swipe left or right to access the Screen Wake settings and tap it to make sure it's enabled.

This should certainly help you out with this.

@Backintm I hope you're doing well! Thanks for sharing your help on this thread!

@etc22 I'm really glad you found this thread to be helpful. 

@Pescho33 Thanks for sharing the experience you have had with battery power when turning off the Screen Wake option.

Keep me posted! 

[Bill-V]

Thanks
Much more concise then my ramblings

Regards

Moderator Edit: Personal Info Removed

[Peterkaren]

Sorted 👍

[SantiR]

@Peterkaren @Bill-V Thanks for your replies and for confirming that this is sorted now. I'm really glad to read you are back on track now. Hopefully, this will be helpful for other users too.

Also, take a look at the Discussions Board as you will find a lot of interesting things there. Feel free to post on any thread you want. If you are looking for Fitbit friends to compete with on challenges, check this thread to add some! 

See you around! 

[cbr_bow]

I can only swipe right to left in the home click screen. Does t acknowledge swiping the other direction to get to this setting

[Backintm]

Press the left button until the watch vibrates. That should bring up the
screen to turn on auto wake. Touch to turn on the setting and hit your left
button to get back to your watch face.

[cbr_bow]

Thank you!!! Problem solved

[Behmen]

Swiping right while the clock is displayed does absolutely nothing at all.  Now what?

[SunsetRunner]

Assuming you are looking for Screen  Wake setting, do a long push of left button and you will find it there.  You are correct, swiping right does nothing.

[Peterkaren]

Press the r/hand bottom button to access the alarm

[Bill-V]

Please read thread.
But basically hold the left button on the watch

Regards
Sent from my iPhone
Bill Van Looy

[Peterkaren]

Cheers bill 👍

[BrendoTheKing]

Where do I find the "turn on/off the quick view?"

I jsut switched from a Garmin to the Ionic and this interface is kind of a mess compared to the Garmin.

[SunsetRunner]

You could read the posts earlier.  But, a long press of the Back button will get you the Screen Wake setting.

[Peterkaren]

Just hold in the single button on left for a few second screen awake comes
up change to auto

[Mfrisz]

Hold the left button in

[SantiR]

@cbr_bow @Backintm Sorry for the delayed response. I hope you're doing well! Thanks for sharing the workaround to get this sorted. I'm sure this will help other users experiencing the same. 

@Bill-V @Peterkaren @SunsetRunner @BrendoTheKing @Mfrisz I hope you're doing well too. Thanks for your contributions on this thread. I'm sure that new users reading this will know the steps to take to get this sorted.

I will leave the steps on this post for any other users experiencing this situation:

• Press and hold the left button on your watch until it vibrates (around 2 seconds); and you will see the Quick Access menu on the screen.
• Swipe left or right to access the Screen Wake settings and tap it to make sure it's enabled.

Hope this helps. Keep me posted! 

[Annaziola1]

Swiping right doesn't work any more. Now you need to hold down the button on the left side of the Ionic for the screen wake option to come up. 

[Mfrisz]

I bought a replacement and it works.

Moderator edit: removed personal information