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Turn wrist to wake, stopped working on Ionic

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My ionic has stopped waking up when I turn my wrist to view the time. I have to push the button on the left to be able to wake up the watch.  I don't see any options under settings to turn that feature on or off, am I missing something?  Connected to SG7 phone.

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Hi Thanks for the feedback glad the advice was helpful and hopefully you have managed to take it off manual. Don't know if you can help me with a question ? But if you can it would be much appreciated. I have been trying to find out will swimming in the sea effect fit bit. ie will the salt water discloure screen or anything else.
Retired O.A.P.
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Thank you!

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@Retiredoap

 

As long as you wipe and clean your ionic (to remove all trace of salty water) you shouldn't be worried about swimming in open sea with it.

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Looked all over for the fix too.. thanks.

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My ionic just got an update and those options no longer come up when I swiped right. I went to settings and didn't see the screen awake option. Where will I find it?

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Hold down the left button on your ionic, this brings up the same menu as swiping right used to. Hope this helps 🙂

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Thank you!

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This did not work for be. When I swiped from the clock it goes directly into apps...

No Screen Awake option.

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OMG thank you so much!! I going to send it back! That fixed the problem! 

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With the new upgrade this appears to no longer work. No left to right swipe!

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Found it. Now have to hold the left button and it will pop up.

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Thank you. 

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Thank you!

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There was nothing showing when I tried to swipe right. Holding down the left button it brings up the menu now. Thanks

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Hi If you swipe the clock face from right to left and it brings up the additional apps. Try then swiping back left to right to bring up the clock face and one extra swipe. Hope this helps.
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I have been trying to fix this for WEEKS!!!! THANK YOU!!!!

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Such a relief it now works.  Thank you all 

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Important to note that with the new upgrade you have to hold down the left button and change screen wake to auto from manual and also this is how to turn on notifications to your fit bit from your phone! I had turned off the notifications before the upgrade and then couldn't find how to turn them on again after it! Fitbit - it might be worth telling people what' moved after an upgrade!

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One thing to note, if you have loaded a card into your wallet, you will have to hold down the left button, it will immediately raise the card into the screen for payment, however if you are trying to get the screen off manual, swipe one more time to the left while the card is showing in the screen, then you will get to the preferences screen for the screen wake issue. 

 

Confusing, but that is how it is set up when you have a card in your wallet.  Push the left button, the card comes up to use for payment, ignore, swipe left and then the screen wake preference comes into view for any changes that are desired, ie manual, auto, etc... Also swipe up and the notifications preferences are below the screen wake preferences in this area as well.  Hope that helps someone who was as confused as I was for a little while.

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Thanks for this!  It was driving me crazy

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