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Turning wifi on on the watch

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‎04-04-2019 06:08

‎04-04-2019 06:08

On my watch it says IP address wifi off? when I try and connect via the dashboard no wifi addresses come up and it says my watch cannot be found?Please help.

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‎04-04-2019 07:22

‎04-04-2019 07:22

Hi @Nicholas64, good to see you in the community.

 

Have you tried attaching the charging cable to your Ionic and then connecting it to a power source? This should force the device to connect to any saved WiFi networks. 

Community Council Member

Nathan | UK

Looking to get more sleep? Join the conversation on the Sleep better forum.

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3 REPLIES 3

‎04-04-2019 07:22

‎04-04-2019 07:22

Hi @Nicholas64, good to see you in the community.

 

Have you tried attaching the charging cable to your Ionic and then connecting it to a power source? This should force the device to connect to any saved WiFi networks. 

Community Council Member

Nathan | UK

Looking to get more sleep? Join the conversation on the Sleep better forum.

Best Answer

‎04-08-2019 15:47

In response to N8teGee

‎04-08-2019 15:47

Connecting the watch charging to the Ionic connected the WIFI on the watch immediately.

Thanks for the tip.  Popamike

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‎08-14-2020 08:05

In response to N8teGee

‎08-14-2020 08:05

If you have any other ideas I would appreciate hearing them. This was a temporary fix. The wifi would stay on for about a minute then  it would show "wifi not connected" again. I think the Ionic must be a product that is not worth the money. This is the 2nd one I have bought. Unfortunately, I took the offer to buy a 2nd one for half price after the first one failed after a year. Nice watch idea, very poor product. I won't purchase another fitbit but would really like to use the one I have since I already own it and like the design.

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