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Unable to Login to Fitbit with Ionic

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‎10-04-2021 07:52 - last edited on ‎10-05-2021 12:13 by Fitbit Moderator

‎10-04-2021 07:52 - last edited on ‎10-05-2021 12:13 by Fitbit Moderator

Hello!  I can't figure out what happened to my watch ... it only shows your company symbol ... please help me!  I really need my watch to keep me healthy.  I hope you'll give me a hand.  Best regards, buyer.

 

 

Moderator edit: updated subject for clarity. 

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‎10-05-2021 12:12 - edited ‎10-05-2021 12:13

‎10-05-2021 12:12 - edited ‎10-05-2021 12:13

Welcome to the Fitbit Community, @SunsetRunner. Thank you for letting us know that your Ionic only shows the Fitbit symbol. 

 

To get back on track I'd suggest pairing your device with your account again. Please follow the instructions of help article:  How do I set up a replacement device or add a second device to my account?

 

I hope this information helps. 

Andrea | Community Moderator, Fitbitp>

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Si te gustó mi respuesta regálame un Kudo. Si tu pregunta fue resuelta Acepta la solución 🙂
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