04-30-2025
20:59
- last edited on
05-02-2025
09:38
by
AndreaFitbit
04-30-2025
20:59
- last edited on
05-02-2025
09:38
by
AndreaFitbit
Hi,
I am unable to add the ionic back to android phone. Ionic gives 4 digit code and when entered in the phone, the app gives message - "Something went wrong", Exit or Try Again!!!
Issue - Ionic was not syncing with phone.
Steps taken -
How to fix this issue?? Please help
Ionic Version : 27.72.1.15
Moderator Edit: Formatting.
Answered! Go to the Best Answer.
05-02-2025 09:41
05-02-2025 09:41
Welcome to the Fitbit Community, @Blr_Cyclist. I'm sorry to hear that you're unable to add the Ionic back to Android phone. Thank you for mentioning the steps you have already followed. I'll be happy to assist.
Fitbit Ionic has voluntarily been recalled and we're no longer providing support for this device. Please contact our team for more information about Ionic refund, visit our web page at help.fitbit.com/ionic.
I wanted to let you know that I'm going to close this thread to keep the community organized and prevent any confusion.
05-02-2025 09:41
05-02-2025 09:41
Welcome to the Fitbit Community, @Blr_Cyclist. I'm sorry to hear that you're unable to add the Ionic back to Android phone. Thank you for mentioning the steps you have already followed. I'll be happy to assist.
Fitbit Ionic has voluntarily been recalled and we're no longer providing support for this device. Please contact our team for more information about Ionic refund, visit our web page at help.fitbit.com/ionic.
I wanted to let you know that I'm going to close this thread to keep the community organized and prevent any confusion.