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Unable to download music to my device

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‎12-28-2019 17:05 - last edited on ‎12-29-2019 16:34 by Fitbit Moderator

‎12-28-2019 17:05 - last edited on ‎12-29-2019 16:34 by Fitbit Moderator

Have so far been unsuccessful transferring music? What am I missing. Also the blue tooth is not picking up my Airpods?

 

Moderator edit: Subject for clarity 

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‎12-29-2019 16:33 - edited ‎12-29-2019 16:34

‎12-29-2019 16:33 - edited ‎12-29-2019 16:34

Hello @DeanWark, welcome to the Community Forums!

 

Thanks for bringing this to my attention. To better assist you with this, can you please let me know which difficulties are you experiencing with the music transfer process? To add music to your watch using the Music app, please follow the steps in: How do I listen to music and podcasts on my Fitbit watch?. If you're unable to download playlists to your watch, try the troubleshooting steps that are specified on this help article and let me know how it goes.

 

In regards the inconvenience with your AirPods, please check our help article: How do I connect Bluetooth audio devices to my Fitbit watch? for instructions and steps to follow.

 

Keep me posted and let me know if you have any additional questions.

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