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Unable to pair Ionic with Mi True Wireless earphones 2 basic

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Hi, 

i recently purchased 

Mi true Wireless earphones 2 Basic

headphones, But i can't manage to pair them up with my Fitbit ionic.

 

I clicked on the setting section of my watch -> bluetooth -> + Audio Device

It correctly detects the headphones but when i click to pair them

all i get is the message "Connection Failed".

 

Any help would be appreciated

 

Moderator Edit: Clarified subject

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3 REPLIES 3

@Lore_L A warm welcome to the Fitbit Community. Thanks for getting in touch about this. 

I appreciate the details mentioned. In this case, I would like you restart your Ionic and turn off and on your headphones. After this, follow this procedure to connect your Ionic and the headphones again. 

Let me know how it goes. I'll be around if you have any additional questions. 

Want to get more active? Visit Get Moving in the Lifestyle Discussion Forum.


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I tried multiple times but i had no success.

 

Do you have any other advice?

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@Lore_L Thank you for getting back. You may want to put your Ionic on the same wrist as the receiver on the headphones and try to do the linking procedure again.

Let me know how it goes. 

Want to get more active? Visit Get Moving in the Lifestyle Discussion Forum.


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