09-11-2020
04:26
- last edited on
09-12-2020
11:45
by
SilviaFitbit
09-11-2020
04:26
- last edited on
09-12-2020
11:45
by
SilviaFitbit
Hi,
i recently purchased
Mi true Wireless earphones 2 Basic
headphones, But i can't manage to pair them up with my Fitbit ionic.
I clicked on the setting section of my watch -> bluetooth -> + Audio Device
It correctly detects the headphones but when i click to pair them
all i get is the message "Connection Failed".
Any help would be appreciated
Moderator Edit: Clarified subject
09-12-2020
11:50
- last edited on
08-13-2024
16:23
by
MarreFitbit
09-12-2020
11:50
- last edited on
08-13-2024
16:23
by
MarreFitbit
@Lore_L A warm welcome to the Fitbit Community. Thanks for getting in touch about this.
I appreciate the details mentioned. In this case, I would like you restart your Ionic and turn off and on your headphones. After this, follow this procedure to connect your Ionic and the headphones again.
Let me know how it goes. I'll be around if you have any additional questions.
Want to get more active? Visit Get Moving in the Lifestyle Discussion Forum.
10-23-2020 07:33
10-23-2020 07:33
I tried multiple times but i had no success.
Do you have any other advice?
10-27-2020
09:44
- last edited on
08-13-2024
16:23
by
MarreFitbit
10-27-2020
09:44
- last edited on
08-13-2024
16:23
by
MarreFitbit
@Lore_L Thank you for getting back. You may want to put your Ionic on the same wrist as the receiver on the headphones and try to do the linking procedure again.
Let me know how it goes.
Want to get more active? Visit Get Moving in the Lifestyle Discussion Forum.