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Unable to see Ionic screen in daylight

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‎07-20-2021 13:48 - last edited on ‎07-21-2021 12:03 by

‎07-20-2021 13:48 - last edited on ‎07-21-2021 12:03 by

I cannot see my Fitbit screen in daylight. It’s fine in a building but outdoors I cannot see anything

 

 

Moderator edit: subject for clarity 

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‎07-21-2021 12:15

‎07-21-2021 12:15

Welcome to the Fitbit Community, @Allymacc.

 

Thanks for the details shared in your post. I was able to see that you have already contacted our Support team regarding this. I know they will be glad to help you out and provide a solution, please keep an eye on your inbox. You can also contact via chat or phone for faster assistance. Click here to get connected.

 

Meanwhile, I recommend restarting your watch, checking your Brightness setting and confirming that Sleep mode is turned off. For more information, see How do I navigate my Fitbit device? 

 

See you around.

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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