05-12-2024 09:22 - last edited on 05-14-2024 15:57 by AndreaFitbit
05-12-2024 09:22 - last edited on 05-14-2024 15:57 by AndreaFitbit
I always charge my ionic next to my phone. So why does it always choose to update at the worst times? I go for a walk on the weekends and use it for music and tracking(if I change to a run), but almost every Sunday it will stop playing my music to update. It takes me a couple minutes to restart and get it to play my music again. Why can't it wait for when I'm inactive or charging it?
Moderator Edit: Clarified subject.
Answered! Go to the Best Answer.
05-14-2024 16:03
05-14-2024 16:03
Thanks for getting back to us @gww2000. Thank you for letting us know that Fitbit Ionic updates at bad times.
There's a voluntary recall for Fitbit Ionic. Please contact our team for more information about Ionic refund, visit our web page at help.fitbit.com/ionic.
I wanted to let you know that I'm going to close this thread to keep the community organized and prevent any confusion.
05-14-2024 16:03
05-14-2024 16:03
Thanks for getting back to us @gww2000. Thank you for letting us know that Fitbit Ionic updates at bad times.
There's a voluntary recall for Fitbit Ionic. Please contact our team for more information about Ionic refund, visit our web page at help.fitbit.com/ionic.
I wanted to let you know that I'm going to close this thread to keep the community organized and prevent any confusion.