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Upgrade device on Fitbit profile

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‎06-06-2018 16:42

‎06-06-2018 16:42

I purchased the blaze. When I went to log in my old profile I deleted the old device but I don't see in option to add the new one to it.

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‎06-06-2018 17:16

‎06-06-2018 17:16

@tigerstar   you'd need to add a new device on an existing account via your computer or mobile device.

 

You have a Blaze? Here is the link to the user manual and related articles.

 

Let us know what happens.

Stepping in the U.S.A. since September 2013. Android 14

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‎06-07-2018 06:27 - edited ‎06-07-2018 06:29

‎06-07-2018 06:27 - edited ‎06-07-2018 06:29

Welcome to the Forums @tigerstar! 

 

Thanks for sharing your inquiry, let me hep you out. If you're trying to setup your Fitbit using a computer, you'll have to do it using the Fitbit Connect software I recommend checking the instructions listed on this article. If you want to use a mobile device I recommend checking first the compatible devices list. 

 

Keep me posted! 

 

Moderator edit: Updated subject for clarity 

Magin | Community Moderator, Fitbit

If you find something helpful, give it a vote and don't forget to mark it as an Accepted Solution!

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