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Urgent matter!! Battery full charge and it last only on 20minutes before total flat.

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I have brought Fitbit Ionic last year on April 2018 and just last 2 month the battery drained fast till I don't have to wear it. Please help as I try to factory reset it from my Fitbit Ionic setting and still the same. 

Its been difficult for me to keep trace without my Fitbit Ionic.

Urgent advise needed!!

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Last month I encounter the problem where once fully charge the battery last for 20 minutes then it ran out flat. 

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https://community.fitbit.com/t5/Ionic/Ionic-Battery-only-lasting-4-5-hours-amp-HR-monitoring-stopped...

 

Sounds like a common problem as i'm also suffering from this. Someone else has replied and said so are they.

 

Hopefully we can all get a solution

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