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Very unhappy with Ionic Adidas / help with sleep

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For the cost of this product the level of instruction that is provided is grossly inadequate; and what there is is virtually un-findable. I am hoping someone here can help me since the company is so poor. Because I can't find any instructions other than "it works automatically" I do not know if my watch is working correctly or not. BUT, the sleep module is NOT working automatically. Every night that I sleep for 7-8 hours, the watch says I slept less than 3, occasionally a little more. Just enough to track some data, sometimes. I see there is an option in the menu to manually "start" sleep mode; but here again I can find NO instructions on what this does or how to use it. When I have tried that, I still get inaccurate measurements. Is there anybody for whom this mode is actually working or is it just a marketing ploy? If you are having success, could you please tell me where to find the instructions for getting it to work?  Thank you in advance for taking the time if you can help me. I've been trying to figure this out for about 3 weeks now and am ready to just give up and write off the loss. -todd suttles

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Ps... and shame on Fitbit to leaving this to its users to provide support

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