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Warranty issues

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‎11-06-2017 02:48

‎11-06-2017 02:48

Dear team, I recently bought a fitbit via Amazon US. When I received it, I found out that there was a minor paint defect on the aluminium frame. Also the straps did not lock in.

 

I was wondering if I could exchange the watch with a local (Singapore) authorised reseller, instead of sending it back to Amazon / fitbit. 

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‎11-06-2017 03:05

‎11-06-2017 03:05

@Nathaniel88  You need to contact Support directly about this issue. 

Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS

Take a look at the Fitbit help site for further assistance and information.

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