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Wearing Fitbit Ionic in Pocket

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‎10-26-2024 15:58 - last edited on ‎10-29-2024 11:06 by Fitbit Moderator

‎10-26-2024 15:58 - last edited on ‎10-29-2024 11:06 by Fitbit Moderator

My ionc watchband is broke  so I place the ionic in my pants pocket.
Should I expect an accurate step count ?

Bob

 

Moderator Edit: Clarified subject.

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‎10-29-2024 11:08

‎10-29-2024 11:08

Welcome to the Fitbit Community, @srfpala. I'm sorry to hear that your Fitbit Ionic broke. 

As @Odyssey13, mentioned, Ionic has voluntarily been recalled and we're no longer providing support for this device. Please contact our team for more information about Ionic refund, visit our web page at help.fitbit.com/ionic. 

I wanted to let you know that I'm going to close this thread to keep the community organized and prevent any confusion.

Andrea | Community Moderator, Fitbitp>

Visit our Discussions board where you can share your experiences, meet people and create new topics.

Si te gustó mi respuesta regálame un Kudo. Si tu pregunta fue resuelta Acepta la solución 🙂

View best answer in original post

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2 REPLIES 2

‎10-26-2024 19:22

‎10-26-2024 19:22

Hi @srfpala  the Ionic has been voluntarily recalled - click to learn more. As for accuracy while in the pocket, for me, having a Fitbit in the pocket doesn't count as many steps as when on the wrist.

Stepping in the U.S.A. since September 2013. Android 14

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0 Votes

‎10-29-2024 11:08

‎10-29-2024 11:08

Welcome to the Fitbit Community, @srfpala. I'm sorry to hear that your Fitbit Ionic broke. 

As @Odyssey13, mentioned, Ionic has voluntarily been recalled and we're no longer providing support for this device. Please contact our team for more information about Ionic refund, visit our web page at help.fitbit.com/ionic. 

I wanted to let you know that I'm going to close this thread to keep the community organized and prevent any confusion.

Andrea | Community Moderator, Fitbitp>

Visit our Discussions board where you can share your experiences, meet people and create new topics.

Si te gustó mi respuesta regálame un Kudo. Si tu pregunta fue resuelta Acepta la solución 🙂
Best Answer