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Weather App issues

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‎01-04-2019 08:45

‎01-04-2019 08:45

Since installing 3.0, my Weather app doesn't want to work.  It keep asking me to "Sync the Fitbit mobile app".  App is synced, location services on.  "Current location" doesn't show either current location or the weather.  Added location also shows no info and is asking me to sync.  Can't seem to "remove" (so I could re-install) app on the iOS app either.  Appreciate any suggestions.

Versa4/iPhone 12(17.61)/MacOS Sonoma 14.7
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4 REPLIES 4

‎01-04-2019 17:19

‎01-04-2019 17:19

Please let me know if you find the solution I am having the same problem.

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‎01-04-2019 20:10

‎01-04-2019 20:10

That's how my issue started. Then I lost ability to find wifi. I can sync via bluetooth but that's it. All my previous apps are "sync to Fitbit app" . I've spent six hours reconfiguring everything and freeing up space on my phone. 

Still no wifi. More frustrated than ever. 2 calls to help desk... 

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0 Votes

‎01-08-2019 11:35

‎01-08-2019 11:35

Bumping this in hopes of a Moderator response.

Versa4/iPhone 12(17.61)/MacOS Sonoma 14.7
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‎01-08-2019 19:02

In response to rhgood

‎01-08-2019 19:02

I finally got a result from the help line. It basically said that my phone (Droid Moto z force) is the culprit. It will work with the ionic and some of the ionic apps. But once I go over that magical combination of apps the system becomes unstable and apps start acting funny. I was able to reconfigure the ionic to my work phone. All three apps worked for a day. Strava, Starbucks, weather and my clock face seem not to like each other. After 7 hours of messing with it. I'll just know my Strava isn't linked on ionic and be ok. 

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