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Weather not syncing

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‎09-19-2019 08:32

‎09-19-2019 08:32

My Ionic worked fine until this last update, then it all went crazy.  I've solved most of the issues but the weather feature keeps telling me to sync the mobile app for current weather.  After about 300 tries I decided to ask for help.  I've reset the ionic, reinstalled the Fitbit app, turned off my phone and reinstalled the weather app.  

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‎09-20-2019 06:03 - last edited on ‎01-17-2025 14:01 by Fitbit Moderator

‎09-20-2019 06:03 - last edited on ‎01-17-2025 14:01 by Fitbit Moderator

Welcome to the Community @Dabull. I appreciate the research done and the troubleshooting performed in order to fix it. 

I would like you to confirm you've properly set up weather app. After this, manually sync your device to complete the syncing and try turning Bluetooth OFF and ON on your phone.

Keep in mind that you need to leave your Fitbit app running in the background of your phone. 

I'll be around if you need further assistance. 

Want to get more active? Visit Get Moving in the Lifestyle Discussion Forum.


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