Cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Weight logged as lbs gets transferred to kgs

Replies are disabled for this topic. Start a new one or visit our Help Center.

So this is a bug I've been encountering when entering weight on my Ionic. Please note that I have everything entered to be calculated in pounds with Fitbit. When I log my weight on my Ionic, everything looks fine at first, the weight shows as pounds when I am entering it, and then confirms the weight entered in pounds after it is entered. But as soon as my Ionic syncs with my phone, the number entered on my Ionic is interpreted as Kilograms, and is then "converted" to pounds. For example: I input 160 lbs., as soon as my Ionic syncs that number is adjusted to 352.74 lbs (1 lb = 2.20462). Suffice to say, it kind of makes the point of using the Today app for weight tracking useless since I have to correct everything entered.

 

Moderator edit: Updated subject for clarity 

Best Answer
0 Votes
1 REPLY 1

@Reuterja10 Welcome to the Community. Thanks for the detailed information shared about what you're experiencing when you log weight through your watch. 

 

We’re aware of it and are working to identify a resolution as quickly as possible. We're sorry for any trouble. We appreciate your patience and look forward to getting you back on track.

 

In the meantime, we advise you to delete the entries and re-add them directly to your mobile app. 

Please let us know if there's anything we can do to assist you in the meantime.

Want to get more active? Visit Get Moving in the Lifestyle Discussion Forum.


Best Answer
0 Votes