04-23-2018
08:07
- last edited on
04-24-2018
07:22
by
MarreFitbit
04-23-2018
08:07
- last edited on
04-24-2018
07:22
by
MarreFitbit
I have a fitbit ionic. Its just some days old. I got the thing called pin code. I just wounder what happend if someone took my wach and typed the pin code rong to many times.
Does it lock down?
Cant i acces it for some minuts?
Or do nothing happed?
Censerly hermpett
Moderator edit: updated subject for clarity
04-23-2018 12:11
04-23-2018 12:11
I’ve actually done this as a test. If it gets types wrong too many times, the Ionic will be locked until you change the pin with your phone/tablet.
04-24-2018 05:59
04-24-2018 05:59
How many times did you type it rong?
04-24-2018 07:25 - edited 05-20-2025 05:09
04-24-2018 07:25 - edited 05-20-2025 05:09
Hey there @SunsetRunner, it's nice to see you around the forums! I agree with my friend @supersmart01234, if you enter an incorrect PIN code 10 times, you're prompted to unlock your Fitbit watch with your paired phone.
To unlock your watch with your phone:
Note that after you reset your PIN code, you must add your cards to Fitbit Pay as if you were setting it up for the first time.
If the steps above don't work, please turn off everything that is Bluetooth enabled. Tablets, PC, other phones. Wireless headphones hanging around - power off. You don't want any stray 'signals' effecting this process. Then, remove your Ionic from your phone.
What could happen if we lost our watch? Well, If you lose your watch, you can remove or suspend the card you added to the device using the Wallet section of the Fitbit app. You can still make payments using the physical debit or credit card, so contact your bank if the card was lost or stolen.
Keep in mind that no one can use your watch to make a payment without first entering your personal 4-digit PIN code.
If you’ve misplaced your watch, you can suspend the card you added to the device instead of deleting it from Fitbit Pay. When you suspend a card, it remains in your Wallet, but you can’t use it to make payments with your watch. If you locate your watch, you can unsuspend the card and then use it to make payments.
If you lost both devices, you can log into your fitbit.com dashboard on a phone, tablet, or computer to delete the cards you added to Fitbit Pay. Hope this clarifies the inquiry.
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