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When tap on text message device goes to home screen

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‎02-26-2020 16:38 - last edited on ‎02-28-2020 18:19 by Fitbit Moderator

‎02-26-2020 16:38 - last edited on ‎02-28-2020 18:19 by Fitbit Moderator

Hi,

 

I am able to see a text appear and see the preview on my ionic. When I click to open it though, the Ionic just goes back to the home screen. Not sure where my text goes after that because I can't find it on the ionic.

 

I have a Samsung S10

 

Am I doing something incorrect here?

 

Larry

 

Moderator edit: Subject for clarity 

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‎02-26-2020 18:52

‎02-26-2020 18:52

It is doing exactly what it is suppose to do @larrywa. on the ionic, you will only see the first part of the message. 150 Characters seems to stick in my head, probably wrong. As meantioned in your user manual, tapping open will open the message on the phone. 

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1 REPLY 1

‎02-26-2020 18:52

‎02-26-2020 18:52

It is doing exactly what it is suppose to do @larrywa. on the ionic, you will only see the first part of the message. 150 Characters seems to stick in my head, probably wrong. As meantioned in your user manual, tapping open will open the message on the phone. 

Best Answer