06-01-2021
05:56
- last edited on
06-01-2021
12:31
by
AndreaFitbit
06-01-2021
05:56
- last edited on
06-01-2021
12:31
by
AndreaFitbit
Hi does anyone know where I can buy the real fitbit straps for the Ionic. I am after the grey charcoal with the orange buckles please. Also, where can I buy earphones to go with the ionic. the ones I got were not fitbit ones but if there is wind, it buffers
thank you
Moderator edit: updated subject for clarity.
06-01-2021 07:45
06-01-2021 07:45
@Sandradix Fitbit discontinued selling the Ionic. When Fitbit discontinues a product, they don't restock accessories, just sell the items until the stock is gone. You might be able to find a third-party band with the same color combination on a site like Amazon. I don't think you will have any luck finding an original. I don't have any advice about earphones.
Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS
Take a look at the Fitbit help site for further assistance and information.
06-01-2021 12:37
06-01-2021 12:37
Thanks for getting back to us @Sandradix and for your comment @LZeeW. I moved your post to the Ionic board in order to keep our community organized.
As @LZeeW mentioned you'll be able to find the original Ionic items that are still in stock and you can find third party bands with our Look for Fitbit at a retailer near you.
I hope this information helps and keep on visiting the forums.
06-02-2021 13:56
06-02-2021 13:56
Thank you, such a shame as it is the one that has the gpr on it and i like the swimming lengths. The straps that i got on amazon are very poorly made and 3 times the watch has fell off. Thank you anyway
06-03-2021 06:18
06-03-2021 06:18
Thanks for getting back to us @Sandradix. Oh, I'm sorry to hear that your watch has fallen 3 times due to the strap.
Please know that we provide feedback to our team based on community posts and we are always working on improving our devices and overall environment based on what you share here.
See you around.