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Where to buy the Ionic's clasp?

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‎05-05-2019 18:22 - last edited on ‎05-06-2019 07:52 by Fitbit Moderator

‎05-05-2019 18:22 - last edited on ‎05-06-2019 07:52 by Fitbit Moderator

Anyone know how/where to get clasp for ionic band?  I am over buying bands just to get clasp!

 

Moderator edit: Updated subject for clarity 

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3 REPLIES 3

‎05-06-2019 08:05

‎05-06-2019 08:05

Welcome to the Community @Ted411. The Ionic's clasp comes with the bands. I would like you to let me know if you're experiencing any issue with the clasp and I'll be happy to provide you with tips or create a case on your behalf with my team. 

 

Keep me posted. 

Want to get more active? Visit Get Moving in the Lifestyle Discussion Forum.


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‎05-07-2019 08:26

In response to SilviaFitbit

‎05-07-2019 08:26

Yes, I have order my third band for my ionic just to get a clasp!  Love the watch and the band but need the clasp to work as designed!  Thanks

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‎05-07-2019 16:59

In response to Ted411

‎05-07-2019 16:59

Thanks for getting back @Ted411. I would like you to confirm that you're following these tips to keep your Ionic in your wristband.

 

Also, reply to the following questions to gather more information: Is your clasp not fitting in your band and then falling? Have you lost any clasp? 

 

Keep me posted. 

Want to get more active? Visit Get Moving in the Lifestyle Discussion Forum.


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