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Where to purchase a wristband for Ionic

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‎08-07-2020 07:45 - last edited on ‎08-09-2020 21:48 by Fitbit Moderator

‎08-07-2020 07:45 - last edited on ‎08-09-2020 21:48 by Fitbit Moderator

Hi I tried to buy a large band from Fitbit for the Ionic - band is only available in small.  A couple of months ago I bought a replacement band online from Amazon  - faded and broke within 3 months.  Does anybody have a vendor that they bought a replacement band.  I am an active user golfing and walking. Thanks 

 

Moderator Edit: Clarified subject

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‎08-09-2020 21:48

‎08-09-2020 21:48

Hi @Spiceman5, welcome to the Community Forums!

 

Thanks for your post and bringing this to our attention, I'm sorry to know the inconvenience you experienced with the replacement band of your Ionic. Our Support team informed me that they already provided you assistance to resolve this situation. That said, I recommend you to contact them back if you require further assistance or if you have any additional questions about the outcome of your case.

 

I'll be here if you need anything else.

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‎08-09-2020 22:05

‎08-09-2020 22:05

@Spiceman5,

" Does anybody have a vendor that they bought a replacement band."

Plenty of aftermarket vendors on eBay. I haven't bought one of these for the Ionic, but have purchased for a Versa at less than 1/4 of the cost. Couldn't tell the difference from the original.

Am sure plenty of similar options for the Ionic.

 

https://www.ebay.com/sch/i.html?_from=R40&_trksid=p2380057.m570.l1313&_nkw=fitbit+ionic+band&_sacat=...

 

 

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