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Why aren't my run settings saved?

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‎04-27-2018 12:51

‎04-27-2018 12:51

Hi!

Why aren't my exercise(running) settings saved on the watch after I changed them?

 

Every time I go for a run I have to change miles -> km, what stats to be shown during the run, 1km split and so on. Why aren't the latest settings saved? I think most of us use the same settings 9/10 times, especially the unit setting 🙂

 

/Mike

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Accepted Solutions

‎04-28-2018 06:10

‎04-28-2018 06:10

This a known issue that the engineers are working on. Keep your eye on THIS topic, where updates will be posted.

Community Council Member

Helen | Western Australia

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

View best answer in original post

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4 REPLIES 4

‎04-28-2018 06:10

‎04-28-2018 06:10

This a known issue that the engineers are working on. Keep your eye on THIS topic, where updates will be posted.

Community Council Member

Helen | Western Australia

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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‎04-28-2018 11:06

In response to NellyG

‎04-28-2018 11:06

Thx for the reply/info 🙂

 

/Mike 

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‎05-02-2018 07:56

‎05-02-2018 07:56

Welcome to the Forums @MThor! 

 

Thanks for your patience to this matter, our Team is currently working to get it fix as soon as possible. This fix will be implemented in a future release.  As it was explained on the post @NellyG shared in the meantime you may have to input exercise settings periodically. 

 

@NellyG Thank you so much for your assistance! 

 

Catch you later! 

Magin | Community Moderator, Fitbit

If you find something helpful, give it a vote and don't forget to mark it as an Accepted Solution!

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‎09-03-2018 13:20

‎09-03-2018 13:20

This is back again. It gets corrected and then when they update the software the bug comes back. It just shows that FitBit would rather pay 460 Indians to do the programming instead of two or three good programmers here domestically. This is just poorly managed by FitBit. Makes me want to stop purchasing their stuff.

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