WiFi Settings will not load (white loading screen with spinning circle)

[mgeorgalas]

Hi everyone,

I tried to add a 5GHz to my Ionic during setup, not knowing that you have to use a 2.4 band.  Now when I try to open the WiFi settings in the app, I get the blue spinning circle.  The settings do not load no matter how long I wait.  Anyone have any idea what I can do to fix this?  I really do not want to remove it from my account and re-add it since I have everything set up (including credit cards) and I do not know if that will erase all of those settings.

EDIT:  Of course I have tried resetting bluetooth, the phone, and the watch.

[swok1080]

I had this a couple of times. First time I opened the WiFi settings page on my phone while WiFi was off on my phone and that worked. Second time I signed out of the FitBit app on my phone and back in. 

If you use the desktop app as well I'm sure that would give you access to the watch settings. 

[mgeorgalas · Accepted solution]

It eventually loaded after waiting a few minutes. Android wanted to force close the app but I clicked wait and the screen loaded.