help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Windows 10 wifi not populating - ionic

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎07-30-2018 21:16

‎07-30-2018 21:16

I have read the messages loaded through community and thought I would add my experience / fix.

I initially had problems with the wifi settings on my Windows 10 device not populating.  

Wifi set up correctly when I initialised my watch.  What I didn't do was then add the wifi router to the app on my phone.  I did this successfully, I then synced my ionic on my phone, then disengaged bluetooth and shutdown phone.  I restarted my Windows 10 device and reopened the fitbit app on the desktop and re-synced the Ionic.  My wifi router then populated to my device.  WHEW.  I must say it took me about an hour to get it right.

Good luck to anyone else with these issues.

Best Answer
1 REPLY 1

‎07-30-2018 21:25

‎07-30-2018 21:25

Hello @CarolANZ and thanks for the helping hand, Keep on STEPPING!

Community Council Member

Gunny | Richmond, VA (USA)

Ionic Adidas Edition, Versa Special Edition, Aria 2 & Flyer | iPhone & Windows 10

Take a look at the Fitbit Help site for further Assistance & Information.

Best Answer
0 Votes