Won’t light up when I turn my wrist to my face?

[Ripeanderson]

When I look at my Fitbit it stays dark. It is on, working and charged, but it will not light up when I point it at my face. I thought there was a setting for this but I can’t find it??

[JohnnyRow · Accepted solution]

Hold in left side button a few seconds;  look for 'Screen Wake'; tap to toggle on or off.

[Ripeanderson]

Fixed! Thank you!

[bydeb1]

Mine comes up shortcuts and screen wake is not one of the choices 

[JohnnyRow]

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@bydeb1 wrote:

Mine comes up shortcuts and screen wake is not one of the choices 

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You might have reconfigured the left button, which didn't use to be an option.  If so, it should be on the screen above clock face; i.e. scroll up (swipe down) from clock, tap on 2 white ovals that show briefly at top to get into Quick Settings.  In quick settings, it is the icon of watch with green background.

[bydeb1]

Thanks it worked!!